Job Description
Are you a dependable and professional individual looking to join a forward-thinking security company with a strong sense of community? At First Response Group (FRG), we are seeking Security Officers to help safeguard our clients’ premises and maintain a secure environment. If you are looking for a role where your contribution truly matters and where you can develop your skills within a supportive team, FRG could be your next career move. First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. First Response Group is committed to encouraging equality, diversity and inclusion across our workforce and eliminating unlawful discrimination. We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant. Why FRG ? Dynamic Environment: Join a team where your input is valued and you can make a real impact. Professional Growth: Access ongoing learning and development opportunities to help you advance your career. Industry Recognition: Work for an SIA approved contractor, ACS Pacesetter, and holder of four NSI Gold accreditations. Inclusive Culture: Be part of a workplace that values inclusion, happiness, and teamwork. About the RolePatrolling & Monitoring: Conduct regular patrols to detect signs of intrusion, damage, or suspicious behaviour. Access Control: Monitor entrances and exits, check passes, and authorise visitors. Incident Response: Respond promptly to alarms, emergencies, and incidents, following established procedures. Customer Service: Provide a welcoming, professional presence and assist visitors, staff, and contractors as needed. Reporting: Maintain accurate logs and incident reports for handover and compliance purposes. Health & Safety: Observe and report any hazards, ensuring a safe environment at all times. Requirements Skills & Competencies Excellent communication and interpersonal skills Strong attention to detail and observational ability Ability to remain calm and professional under pressure Reliable and trustworthy with a flexible approach to working hours Ability to work independently and as part of a team Qualifications Valid SIA licence 5-year checkable work or education history